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What
types of merchants does FDIS sign up?
Whether you are building an
e-commerce Web site, a traditional brick-and-mortar
business or a mail order or telephone order business, you
will want to open a FDIS merchant
account, which enables you to accept credit cards and/or
ATM/debit cards as payment for customer purchases. We
accept applications from almost all types of business
without restriction.
Click Here to Accept Credit Cards Now
How long before I can accept credit and/or ATM/debit
cards and go live?
You will be able to
accept Visa, MasterCard, American Express and Discover for
your products and services within 24 hours upon completion
of the online application and approval.
I’m not sure what terminal, equipment or software I should
buy. What is best for my business?
Whether you are starting a new business or expanding an
existing one, FDIS has the payment
solution to support your processing needs.
FDIS serves traditional and Internet businesses,
as well as restaurants, mail order/telephone order and
home-based businesses. The application process will
determine the most appropriate processing solution.
How does LinkPoint®® Basic integrate with my Web site?
Integrating LinkPoint® Basic into your Web site is simple.
You just add a few hypertext markup language (HTML) tags
to the order form on your Web site. See the LinkPoint®
Basic User Manual for full instructions.
How is FDIS allowsed to process credit
cards?
Through FDIS, a registered service provider
for clearing and settlement institutions that sponsor FDIS to enter MasterCard and Visa transactions into
the interchange system. The settlement banks are our
clearing banks and are members of MasterCard and Visa
associations; therefore, both card associations are
obligated to guarantee the settlement of merchant funds.
Can I be approved if I have bad credit or no credit?
Yes. We have one of the highest approval rates in the
industry.
How do I get my money?
There are four steps to getting your money—initiating,
authorizing, completing the transaction and receiving your
funds.
Step 1—Initiating the transaction to verify that a card is
active and within the approved spending limit:
Brick-and-mortar and retail or restaurant
environments—swipe the card or key in the number through a
point-of-sale terminal (i.e., card is physically present).
Mail order/telephone order environments—enter the card
identifiers the customer has provided you by mail,
telephone or fax (i.e., the card is not present).
Internet environment—Customer provides your Web site with
card identifiers (i.e., card is not present).
Step 2—Real-time authorizing, which reduces chargebacks
and catches card-entry errors:
Credit card number is entered.
Terminal or software transmits the credit card number and
expiration date and sales total to FDIS.
FDIS transmits data to customer’s
credit card-issuing bank.
Customer’s issuing bank approves or declines the
transaction.
Step 3—Completing the transaction:
Merchant’s terminal or software transmits transaction
details to FDIS in a batch at close
of the business day. FDIS forwards transactions to each
credit card company, which redirects the transactions to
appropriate banks.
Bank debits credit cardholder’s account and credits
FDIS.
Step 4—Receiving your funds:
FDIS credits your merchant account,
usually within two to four business days.
When do my transactions get funded?
Usually within two to three business days—after you submit
your batches to FDIS.
How is my money protected?
FDIS is equipped to address the key
protection issues of both traditional and Internet
merchants, including fraud, loss prevention and chargebacks. The company uses state-of-the-art security
technology, and the LinkPoint® Secure Payment Gateway uses
Secure Sockets Layer (SSL) technology—designed to protect
all merchant and payment information.
What if I need help with my account?
FDIS has more than 200 customer
service representatives available to serve you 24 hours a
day, 7 days a week, in more than 140 languages and
dialects. In addition, Mymerchantoffice.com, FDIS's merchant-dedicated
web site, allows you to
access your merchant account information online at any
time, from any location. |
